×
image
Shipping & Return/Exchange Policy 
Shipping
All of Mystere Paris orders are shipped door-to-door from our warehouse in India to your provided shipping address. Shipping destinations offered by Mystereparis.com for delivery will be extended and updated from time to time and listed online. We do not ship backorders. We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 working days of your purchase and fully refund your money for the out of stock item. We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non delivery of orders in case the delivery address includes P. O. Box details in any part or form.You can track the package through the Order Tracking facility. If the package status is shown as undeliverable please call Customer Service and quote your tracking number to trace your package.

Return & Exchange 
If you are unsatisfied with the goods received, you can return them within 15 days of receipt and get your money back. All return packages must be in the original packaging together with a copy of the invoice. The reason for the return of the goods must be mentioned by the custome
If you have placed a cod order, the amount can be refunded either in the form of Cashback/Coupon code or into your bank account. If you opt for a coupon code/cashback into your wallet, entire order amount including the freight charges will be refunded back to you and similarly if you opt for a refund into your back account, only the product amount will be refunded back.

If the payment is prepaid, the refund shall be directly credited into your source account excluding the freight charges.
If the payment has been made using a credit issued outside India, the refund will be subject to the applicable foreign exchange regulations. The gain or loss on account of fluctuation of currencies shall be to the customer's account.
It takes 5-7 working days for all the refunds to be processed after the parcel is received back at our warehouse

If you choose to be refunded back via coupon code, A coupon code with the entire amount including the freight charges shall be given to you within 2 days after the parcel is received at our warehouse


Returns/exchanges can be done only once. In case you wish to return twice your exchanged product, you will have to bear the pickup and dispatch charges.

For returns, the item cost will be refunded but not the original shipping. All returns must be unused and in original condition.